Refund / Return Policy

Lumapine

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@lumapine.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Lumapine is operated by Dalian Zhiyue Supply Chain Co., Ltd.

Company Name: Dalian Zhiyue Supply Chain Co., Ltd.

Address: Room (699), No. 120 Fumin Road, Malan Subdistrict, Shahekou District, Dalian, Liaoning Province, China

Phone: +86 17839511326

Email: support@lumapine.com